Conditions of Return
  • Item was purchased direct from Innovative Spas
  • Item was purchased within the last 30 days
  • Item is in original packaging (with all contents that were included)
  • Must have original receipt
  • Due to VA laws were unable to accept returns on chemicals, filters or used products. 
  • All refunds are credited against the original payment method
  • All sale items are non-refundable and final
  • Shipping & Handling fees are non-refundable
  • You must use a carrier that offers shipment tracking for all returns